Business

Smart speaker recordings reviewed by humans

[ad_1] Image copyright Getty Images Amazon, Apple and Google all employ staff who listen to customer voice recordings from their smart speakers and voice assistant apps.News site Bloomberg highlighted the topic after speaking to Amazon staff who "reviewed" Alexa recordings.All three companies say voice recordings are occasionally reviewed by humans to improve speech recognition. But the reaction to the Bloomberg article suggests many customers are unaware that humans may be
Business

Murdoch wins preliminary backing to merge his Times titles

[ad_1] Image copyright Getty Images Image caption Rupert Murdoch bought the Times titles in 1981 Rupert Murdoch newspapers the Times and the Sunday Times should to be allowed to merge, the government has ruled.Culture secretary Jeremy Wright said he was "minded" to allow News UK's request that the two newspapers should be allowed to share journalism resources.When the papers were bought in 1981 Mr Murdoch gave legal undertakings to keep
Business

New energy companies face tougher tests to reduce failures

[ad_1] Image copyright Getty Images Smaller energy suppliers hoping to break into the market will have to pass tougher tests, following a string of company collapses.Regulator Ofgem said it was raising the bar to entry to "minimise the impact" of supplier failure on consumers. Firms will have to prove they have sufficient funding and can provide proper customer service.Over the past six months 11 small energy firms have failed, including
Business

Brexit: CBI boss says agree deal or hold second referendum

[ad_1] Image copyright Reuters The president of business organisation, the CBI, has said if politicians cannot "get their act together" on Brexit, then the only other option is to "go back to the people".John Allan stressed this was his personal view, not that of the CBI.Speaking to the BBC Mr Allan said it was "astonishing" that 27 European countries could agree a "lot more readily" than UK politicians. MPs should
Business

Interserve outsource firm accounts investigated

[ad_1] Image copyright Interserve Three years of accounts of one of the UK's biggest government contractors, Interserve, will be investigated by the accountancy regulator.The Financial Reporting Council said the audit for the years 2015, 2016 and 2017 by accountants Grant Thornton would be investigated.Last month Interserve, which has 45,000 UK staff, and 68,000 globally, was put under administration.It is the latest major company whose accounts have come under scrutiny.Grant Thornton
Business

Ted Baker ‘refresh’ after forced hugging row

[ad_1] Image copyright Getty Images Fashion chain Ted Baker intends to "refresh" its polices and procedures after an investigation into the "forced hugs" scandal that led to the departure of boss Ray Kelvin.It said the investigation by a law firm into allegations against its founder had ended, but would not comment on the specific matters raised.The review had "identified several areas for improvement", Ted Baker said. Lindsay Page, acting chief
Business

Philip Green brings in new blood as he prepares to swing axe

[ad_1] Image copyright Getty Images Sir Philip Green has appointed two restructuring specialists to the boards of his Arcadia retail empire as he prepares a major overhaul.Jamie Drummond Smith, chairman of finance group Cattles, becomes chairman of Topshop, Topman, Arcadia Group, and the ultimate parent company Taveta.He was previously Cattles' chief restructuring office.Peter Bloxham, ex-head of restructuring and insolvency at law firm Freshfields, is also appointed to the board.Mr Bloxham
Business

Pri-mania as world’s largest Primark opens in Birmingham

[ad_1] Image copyright Cloud 9 Photography Image caption About 5,000 people are expected to attend the opening of the store in Birmingham The world's biggest Primark is opening its doors to shoppers in Birmingham.Covering 161,000 sq ft over five floors, and with a Disney cafe plus two other eateries, a barber shop and beauty studio, as well as homewares and fashion, it could spell a new generation for the department
Business

The families who took on a housing giant

[ad_1] Image caption Families joined forces to protest outside a Taylor Wimpey development It took seven families two years, but a group of homeowners in Scotland has taken on a housing giant in order to have their "crumbling" new-build homes repaired. It's part of a broader, UK-wide issue - this is their story.Sheila Chalmers moved to Peebles with her husband 10 years ago.Her three-bed home was one of 250 built
Business

Why India is one of world’s most protectionist countries

[ad_1] Image copyright Getty Images Image caption Indian Prime Minister Narendra Modi launches the "Make In India" project The world's largest democratic exercise begins today. Nine hundred million Indians are registered to vote in general elections taking place over the next five weeks. Much is at stake.Prime Minister Narendra Modi's Bharatiya Janata Party (BJP) has promised to make India the world's third largest economy by 2030. Meanwhile, the opposition Congress